We inform you that OVOHORSE IBERICA, S.L. (OVOHORSE and OVOCLONE), with registered office at AVDA SEVERO OCHOA, 67 – 29603 MARBELLA and VAT number B16796773, is the owner of this website.

At Ovohorse and Ovoclone, we specialize in assisted reproduction techniques. Our extensive experience in the sector, thanks to the first human gamete bank in Europe, Ovobank, and our group of clinics, Ovoclinic, has led us to develop and improve our facilities to offer the best service, always complying with strict safety and quality protocols.

All operations are carried out from SPAIN and in Euros.

1. MAIN FEATURES OF THE PRODUCT OR SERVICE

Direct sale of clones: Elite genetics, without limits

We offer embryos and clones of the most iconic horses that have revolutionized equestrian competitions. Combine their unparalleled genetics with the genes of your choice to create unique competition bloodlines and maximize the potential of your horses, ensuring an unprecedented sporting legacy.

2. PURCHASE PROCESS

Through our website, you can find information about all our products, services, and prices. You can select the desired specimen, and then its characteristics, price, associated services, taxes, and shipping costs will be detailed.

To complete a purchase, you must register on our website, and you will receive a confirmation email for your registration. Only individuals over 18 years old can register and make purchases.

Once the payment is made, you will receive a confirmation email for your order.

The invoice will be sent to your email upon purchase, along with an order summary and a tracking number. If you make the purchase via bank transfer, you will first receive a proforma invoice, and once the payment is confirmed, the final invoice will be sent.

3. PRICES

The prices indicated in the product lists do not include VAT, unless otherwise stated.

The final purchase summary will display the total price, including taxes and shipping costs.

4. PAYMENT METHODS

  • Direct bank transfer
  • PayPal
  • Credit card payment via the Redsys payment gateway. You can find support at www.redsys.es or by calling 902 198 747.

All transactions are processed from SPAIN and in Euros.

5. SHIPPING METHODS, COSTS, AND DELIVERY TIMES

We understand the importance of receiving your order as soon as possible. We always strive to ensure the fastest possible delivery under the necessary conditions.

Shipping costs will be detailed at the time of purchase.

6. RETURNS, WARRANTIES, AND CANCELLATIONS – RIGHT OF WITHDRAWAL

Return requests must be made by email to info@ovohorse.com. Returns must be made in perfect condition with the original complete packaging, including all packaging elements such as labels and leaflets, without any markings or damages, provided that the products are eligible for return.

Certain exceptions apply to the right of withdrawal in remote purchases, which affect the services and products offered:

  • Goods that can deteriorate quickly.
  • Sealed goods that cannot be returned for health or hygiene reasons.
  • Services that have been fully provided with the consumer’s prior consent.
  • Personalized goods, such as clones, created according to the consumer’s specifications.

The customer must cover the return costs (if applicable) and is ultimately responsible for the condition of the returned material until it arrives at our facilities.

7. EU ONLINE DISPUTE RESOLUTION PLATFORM

In accordance with EU Regulation 524/2013 of the European Parliament and the Council, and as an online operator established in the EU that contracts electronically with consumers residing in the EU, we provide the link to the European Commission’s online dispute resolution platform:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

8. SUPPORT & CONTACT

For more information, to exercise your rights, or to submit a complaint, you can contact us via:

  • Email: info@ovohorse.com
  • Phone: 951 495 604
  • Postal address: Avenida Severo Ochoa 67, 29603 – Marbella

In case of any dispute, both parties will attempt to reach an amicable agreement. If not possible, the consumer’s local courts (the buyer’s place of residence) will have jurisdiction. This is in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users (TRLGDCU).